body{
    font-family:Inter,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;
    background:#f4f8fc;color:#1d2939;
}
.navbar-brand{font-weight:800}
.logo-mark{width:42px;height:42px;border-radius:12px;object-fit:cover}
.hero{
    background:linear-gradient(135deg,#075ea8 0%,#0d8bdf 55%,#20a4f3 100%);
    border-radius:24px;color:#fff;position:relative;overflow:hidden;
}
.hero:after{
    content:"";position:absolute;width:180px;height:180px;border-radius:50%;
    background:rgba(255,255,255,.08);right:-50px;top:-70px;
}
.card{
    border:0;border-radius:18px;box-shadow:0 8px 24px rgba(15,23,42,.07);
}
.card-hover{transition:.2s ease}
.card-hover:hover{transform:translateY(-2px);box-shadow:0 14px 30px rgba(15,23,42,.11)}
.stat-card{min-height:115px}
.stat-icon{
    width:44px;height:44px;border-radius:14px;display:grid;place-items:center;
    background:#e8f3ff;color:#0868b8;font-size:20px;
}
.mobile-nav{
    position:fixed;bottom:0;left:0;right:0;z-index:1030;background:#fff;
    border-top:1px solid #e5e7eb;box-shadow:0 -5px 18px rgba(15,23,42,.06);
}
.mobile-nav a{
    color:#64748b;text-decoration:none;font-size:10px;text-align:center;min-width:62px;
}
.mobile-nav a.active{color:#0868b8;font-weight:700}
.mobile-nav i{font-size:20px;display:block;margin-bottom:2px}
.sidebar{min-height:100vh;background:#fff;border-right:1px solid #e5e7eb}
.sidebar .brand-box{
    background:linear-gradient(135deg,#eaf4ff,#f7fbff);
    border:1px solid #dbeafe;border-radius:16px;
}
.sidebar a{
    display:block;padding:12px 16px;color:#475467;text-decoration:none;border-radius:12px;margin:3px 10px;
}
.sidebar a.active,.sidebar a:hover{background:#eaf4ff;color:#0667b1}
.avatar{
    width:42px;height:42px;border-radius:50%;object-fit:cover;background:#e8f3ff;
    display:grid;place-items:center;
}
.complaint-img{width:100%;height:190px;object-fit:cover;border-radius:14px}
.timeline{border-left:3px solid #dbeafe;padding-left:18px}
.timeline-item{position:relative;margin-bottom:20px}
.timeline-item:before{
    content:"";position:absolute;left:-27px;top:3px;width:12px;height:12px;
    background:#0d8bdf;border-radius:50%;border:3px solid #fff;box-shadow:0 0 0 2px #93c5fd;
}
.status-filter .btn{border-radius:20px;white-space:nowrap}
.table-responsive{border-radius:16px}
.form-control,.form-select{
    border-radius:12px;padding:.72rem .9rem;border-color:#dbe3ed;
}
.form-control:focus,.form-select:focus{
    border-color:#6eb6ed;box-shadow:0 0 0 .2rem rgba(13,139,223,.12);
}
.btn{border-radius:11px}
.btn-primary{background:#0868b8;border-color:#0868b8}
.btn-primary:hover{background:#07599e;border-color:#07599e}
.login-wrap{min-height:100vh;background:linear-gradient(135deg,#eaf5ff,#f8fbff);display:grid;place-items:center}
.login-card{width:min(430px,92vw)}
.auth-shell{
    min-height:100vh;padding:30px 16px;display:grid;place-items:center;
    background:
      radial-gradient(circle at 15% 15%,rgba(13,139,223,.10),transparent 28%),
      radial-gradient(circle at 85% 85%,rgba(37,99,235,.08),transparent 30%),
      #f4f8fc;
}
.auth-card{width:min(470px,100%);box-shadow:0 24px 70px rgba(15,23,42,.12)}
.auth-hero{
    background:linear-gradient(135deg,#075ea8,#0d8bdf 60%,#1ca5e8);
}
.brand-icon {
    width: 64px;
    height: 64px;
    margin: 0 auto 14px;
    border-radius: 18px;
    background: rgba(255, 255, 255, 0.16);
    border: 1px solid rgba(255, 255, 255, 0.30);

    display: flex;
    align-items: center;
    justify-content: center;

    overflow: hidden;
    position: relative;
}

.brand-icon img {
    display: block !important;

    width: 52px !important;
    height: 52px !important;

    max-width: 52px !important;
    max-height: 52px !important;

    object-fit: contain !important;

    position: static !important;
    transform: none !important;
    margin: 0 !important;
}
.auth-divider{
    display:flex;align-items:center;gap:12px;color:#98a2b3;margin:22px 0;
}
.auth-divider:before,.auth-divider:after{content:"";height:1px;background:#e4e7ec;flex:1}
.info-note{
    display:flex;gap:10px;align-items:flex-start;background:#eff8ff;color:#175cd3;
    border:1px solid #d1e9ff;padding:12px 14px;border-radius:12px;
}
@media(max-width:991px){
    .desktop-sidebar{display:none}.content{padding-bottom:80px}.hero{border-radius:18px}
}
@media(min-width:992px){.mobile-nav{display:none}}
@media(max-width:767px){
    .table-responsive table{min-width:720px}
    .table-responsive{overflow-x:auto}
    .content{overflow-x:hidden}
    .navbar-brand{font-size:1rem}
    .card{border-radius:16px}
    .hero h3{font-size:1.35rem}
    .complaint-img{height:150px}
    .auth-shell{padding:14px 10px}
    .auth-card{border-radius:18px}
}
@media print{
    .sidebar,.mobile-nav,.navbar,.no-print,form{display:none!important}
    body{background:#fff}.card{box-shadow:none;border:1px solid #ddd}.content{width:100%!important}
}